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Duty Free Philippines
DISCOVER FIESTAMALL PERKS AND PRIVILEGES FAQ VIDEO GALLERY ARCHIVES CONTACT US CORPORATE SITE CITIZEN'S CHARTER

DFP Perks

Duty Free Philippines offers a variety of programs that cater to the specific needs of our diverse market segments. These are the:

  • Balikbayan Plus Program for our returning OFWs and Balikbayans
  • Travelite Program for our frequent international travelers
  • Premier Club Program for our elite circle of loyal shoppers and privileged customers.
DFP Perks Model


Balikbayan Program

By virtue of Republic Act 6768, the Balikbayan Law was signed on November 3, 1989 by Former President Corazon C. Aquino. This was amended on November 7, 2003 by virtue of the New Balikbayan Law under Republic Act No. 69174 issued by President Gloria Macapagal-Arroyo. Its main thrust centers on the recognition of the contribution of overseas Filipinos to the country’s economy.

The term Balikbayan is defined as a Filipino citizen who has been continuously out of the Philippines for a period of at least one (1) year, a Filipino overseas worker, or former Filipino citizen and his or her family, who had been naturalized in a foreign country and comes or returns to the Philippines.

With the combined efforts of the DOT and its attached agencies, the program has included a number of privileges enclosed in the benefit package.
*Shopping privilege at any Duty Free Philippines outlets up to US$1,500 worth of items within 15 days upon arrival (30 days during the Christmas season from Nov. 15 to Jan. 15).
*Kabuhayan shopping privilege worth US$2,000 exclusively for the purchase of livelihood tools.
*Balikbayans can bring along their families and friends.

Balikbayan Plus Program

In Duty Free Philippines’ continuous effort to support the program, privileges with affiliated establishments are made possible through the Balikbayan Plus Program, making the Balikbayan benefit package more tangible.

Application / Registration

Balikbayans can enjoy the benefits of Balikbayan Plus by providing the following requirements at the Customer Registration Counter of Duty Free Fiestamall, Waterfront Hotel Lahug Cebu or Northwing of SM Cebu:
*Accomplish an application form available in the Customer Registration Counter or downloaded through our website:
Download Here: Balikbayan Plus Application Form
*Present application form together with your passport / seaman’s service record book plus any of the following documents:
  **For Overseas Filipino Workers
    ***POEA approved contract of employment
    ***Certificate of employment from foreign employer, Philippine Embassy or Consulate, Tourism attaché or Labor attaché
    ***Contract worker stamp on Philippine passport / seaman’s service record book.

  **For Filipino citizens continuously abroad for at least one (1) year
    ***Date of last departure on Philippine passport
    ***Income tax return (ITR) of previous year
    ***Certificate of Unemployment from the Philippine Consulate for students, retirees and housewives.

  **For Filipino Foreign Passport Holders
    ***Old Philippine passport
    ***Foreign naturalization papers
  ***Other documents to show former Philippine citizenship of parent/spouse.

Member Privileges

Aside from all the privileges under the Balikbayan Program, come home as a celebrity with your Balikbayan Plus card and enjoy special discounts and privileges to the best places and services in the country.
*Download: Balikbayan Plus Establishment Guide

Members may also avail of other perks and privileges such as:
*Priority notice on special promotions and new products
*Invitations to special events

Terms and Conditions

When availing your privileges, please take note of the following conditions:
*Please present your Balikbayan Plus card at the participating establishments before availing any of their goods or services.
*In cases when the cardholder is entitled to another discount facility at participating establishments, the higher discount scheme shall be applied or the cardholder shall have the option to decide which promotional scheme to avail of.
*Entitlement to discount facilities is not cumulative.
Card is non-transferable. Participating establishments may require presentation of a valid ID for verification.
Duty Free Philippines reserve the right to amend the program at any time without prior notice.

For further inquiries or to report lost or damaged card, please contact us at mktg.programs@dfp.com.ph



Click here for the complete list of Balikbayan Plus Establishment Partners.



Travelite Program

Travelite shopping has made pre-departure shopping a lot lighter.

If you’re a frequent traveler whose time is at a premium, then this award-winning program is perfect for you! Shop before departure and claim the items upon return, then we take 7% off on your purchases (selected items). That’s a load off your usual baggage with no extra packages on your trip and no excess baggage fees to pay.

Any international traveler who has a confirmed departure ticket and is returning to the Philippines within 30 days can enjoy Travelite shopping at the following airport departure stores:
*Ninoy Aquino International Airport (Terminal 1)
*Centennial Airport (Terminal 2)
*Ninoy Aquino International Airport (Terminal 3)
*Mactan International Airport

It’s about time you take your pasalubong shopping lightly.

Application / Registration

The Travelite Club program is an enhanced version of the Travelite Program. In order to be a member of the Travelite Club, you have to meet certain requirements:
*Accomplish an application form available in participating airport departure stores or downloaded through our website.
**Download: Travelite Club Application Form
*Present application form together with single or accumulated minimum Travelite purchases of US$200.

Member Privileges

The Travelite Club card entitles you to all the benefits under the Travelite Program plus other perks and privileges such as:
*Instant recognition at the POS terminals
*Priority notice on special promotions and new products
*Invitations to special events
*Privileges in affiliated establishments (soon!)

Terms and Conditions

When making purchases, please take note of the following conditions:
*Please present your Travelite Club card together with your travel documents at participating airport departure stores.
*In cases when the cardholder is entitled to another discount facility at Duty Free Philippines, the higher discount scheme shall be applied or the cardholder shall have the option to decide which promotional scheme to avail of.
*Entitlement to discount facilities is not cumulative.
*Card is non-transferable and is subject to customs rules and regulations.
*Duty Free Philippines reserve the right to amend the program at any time without prior notice.

For further inquiries or to report lost or damaged card, please contact us at mktg.programs@dfp.com.ph



Premium Club Program

Welcome to Duty Free Philippines' elite circle of loyal shoppers and privileged customers who are accorded exemplary service and exclusive privileges at DFP. Members are chosen based on the customers' frequency of visit at any of DFP's outlets and the total accumulated purchases for a given period.

Application / Registration

In order to pre-qualify for Premier Club membership, you have to meet certain requirements:
Accomplish an application form available in the Customer Registration Counter or downloaded through our website:
**Download: Premier Club Application Form
*Present application form together with a single or accumulated minimum purchases of US$6,000 within a year.
*Attach an endorsement letter, if any, from endorsing high-ranking official.

All submitted application forms are still subject for approval by management.

Member Privileges

The Premier Club card entitles you to a Platinum discount - 10% discount on selected concession items, Landmark items, liquor and cigarettes, 5% on X and Supermarket items in:
*Duty Free Fiestamall
*Ninoy Aquino International Airport (Terminal 1)
*Centennial Airport (Terminal 2)
*Ninoy Aquino International Airport (Terminal 3)
*Waterfront Hotel Lahug Cebu
*Northwing of SM Cebu
*Mactan International Airport

Aside from the discounts, members may avail of other perks and privileges such as:
*VIP assistance
*Use of VIP lounge
*Free delivery of bulky items worth US$500 and above (within Metro Manila) subject to Bureau of Customs approval
*Priority notice on special promotions and new products
*Invitations to special events

Terms and Conditions

When making purchases, please take note of the following conditions:
*Please present your Premier Club card together with your travel documents at participating DFP stores.
*In cases when the cardholder is entitled to another discount facility at Duty Free Philippines, the higher discount scheme shall be applied or the cardholder shall have the option to decide which promotional scheme to avail of.
*Entitlement to discount facilities is not cumulative.
*Card is non-transferable and is subject to customs rules and regulations.
*Duty Free Philippines reserve the right to amend the program at any time without prior notice.

For further inquiries or to report lost or damaged card, please contact us at mktg.programs@dfp.com.ph